A Bit About Us
As a busy working mother of five (three toddlers and part-time step-mum to two teenagers) it felt like a constant struggle to keep on top of everything in a meaningful way.
Browse our carefully selected boutique range of time and sanity saving gift ideas including our unique activity filled toddler backpacks. Speedy Rhino is dedicated to making life just that little bit easier for the parents of little ones.
"Great service, will certainly use you again!" J Tapper
"Great quality products. Well thought out activities. Kept my daughter happy for hours on a 5 hour drive. Very happy travellers." K Hocking
"Great products for the little ones and great service for busy and tired Mums." C Pereira
Our Return Policy
CHANGE OF MIND
If you wish to return an item because you have changed your mind about your purchase, Speedy Rhino will offer you an exchange or credit note provided that:
You send back the item within 14 days of purchase and produce your Speedy Rhino invoice at the time you return the item
The item is in resalable condition including that:
2.1. It is in its original packaging, including instruction manuals and all accessories;
2.2. It is unworn, unopened, unused and in its original condition;
If these requirements are not satisfied Speedy Rhino reserves the right not to offer an exchange, refund or credit note for change of mind returns.
If we have shipped the wrong goods for an online order simply contact us, return the goods and we will exchange it for the correct item. You can do this by emailing your order ID and email address used for the order to us through the MainlyMamas marketplace. We will enter you into our claims process and email you with further instructions.
If the goods are faulty we will meet our obligations in accordance with your rights as a customer under the Consumer Guarantees Act and the Fair Trading Act. Speedy Rhino will accept product returns and provide you with an exchange, credit note, refund or repair where:
The product is not of acceptable quality in accordance with the Consumer Guarantees Act
The product is not fit for its intended purpose, or
The product does not match the sample or our description; and
You produce your original Speedy Rhino receipt at the time you return the item
For online orders with faulty items simply email us your order ID and email address used for the original online order and we will email you with instructions for sending the item back. We will provide an exchange or full refund.